Contact Details

 

Chad Kemp

Director, Client Experience

0409 991 854

chad@coach.global

About Chad

Chad Kemp is a highly awarded business and finance specialist with a passion for helping people and business prosper. A charismatic and compelling business coach and facilitator, Chad blends his business and people-leadership gifts to inspire and equip clients to perform at their best.

Chad’s high-performance track record in the private corporate sector spans customer relationship management, business and brand leadership and high-end sales. Excelling in environments where every decision and action counts and there’s nowhere for poor performance to hide, the words ‘high-growth’ define Chad’s business results.

Throughout his career in global metropolitan organisations such as BMW, Audi, Ferrari and Alfa Romeo, Chad has consistently outperformed benchmarks and competition, and coached teams to transform financial performance.

A dynamic and enterprising leader dedicated to staff, customer and brand experience, Chad has coached and mentored countless sales and business staff to unlock high performance—fuelled by his entrepreneurial spirit and dual focus on long-term strategic direction and operational processes.

Chad brings to Coach’s clients a wealth of game-changing strategies, tactics and insights to fuel their performance and influence, backed by his award-winning results formula and his academic background in engineering, finance and business administration. Chad’s impact on clients is defined by two decades of:

  • skilling sales staff in high-yield customer engagement, relationship, close and retention strategies to measurably and sustainably lift sales

  • reconfiguring, recruiting and coaching peak-performance sales teams

  • lifting financial services market penetration for corporates in declining markets

  • designing and embedding high-yield customer engagement and retention programs

  • implementing transformational growth strategies including redesigning commission; compliance; warranty; reporting systems, processes and programs

  • developing and restoring high-trust brand partnerships, business relationships and customer engagement programs

  • leading business transformation to align to strategic organisational objectives and implementing strategies to increase volume and gross profit by more than 40%.